Shipping policy

We ship to addresses within the United States. Orders are processed and dispatched from our US fulfilment center.

Orders are typically processed within 1-2 business days, excluding weekends and public holidays. Once dispatched, standard delivery within the contiguous United States usually takes 3-7 business days depending on your location and the carrier.

Shipping costs are calculated at checkout based on your order and delivery address. Any free-shipping promotions, when available, are applied automatically at checkout.

You will receive tracking information by email once your order ships. If your tracking has not updated or your order has not arrived within the expected window, email us at hello@thats-it.com and we will help.

We are not responsible for delays caused by the carrier, weather, or incorrect delivery details entered at checkout. Please check your address is correct before completing your order.